ICKE is a specialist of commercial and home kitchen equipment e-commerce company. ICKE reserves the right, at its sole discretion, to amend, update, add or remove portions of these Terms, including all content of ICKE websites. Please note that you have the responsibility to check these Terms and Conditions periodically for changes. These terms and conditions may change at any time.

• By using ICKE website, you agree to be legally bound by these Terms and Conditions, which shall take effect ONCE YOU USE THE WEBSITE OF ICKE If you DO NOT AGREE TO be legally bound by these Terms and Conditions, please DO NOT USE ICKE website.
• When you place an order with ICKE you agree to provide us with current, complete, and correct information so that your order can be processed. By placing an order, you the purchase agree to abide by the terms and conditions as listed.
• If you do not receive an email confirmation from ICKE, then your order has not been processed.
• ICKE reserves the rights to cancel orders at any time before shipping due to insufficient stock, credit card issue, incorrect item price, or any other reasons.
• All products on the website are priced in Australian Dollars and are excluding GST which is 10% added at the time of the purchase. In the rare case that an item is listed incorrectly, ICKE reserves the right to refuse the sale and may offer the item again with the correct information.
• All produce description and prices listed are accurate to the best of our ability ICKE always seek to list Products with the most competitive prices. We reserve the right to change prices for Products displayed on the Site at any time before you submit an Order.
• The price of products shown excludes shipping costs. Your shipping cost is shown separately on the ordering page but may be recalculated based on how many and what items you place in your shopping cart.
• When placing an order some items may not be available immediately. ICKE will contact the customer within 2-3 working days to confirm delivery time and stock availability. Waiting time for goods can vary from 2-3 days to up to 8 weeks in some cases. ICKE does not guarantee the availability of any items listed on our website, if the item selected for purchase is not available, ICKE will try to notify you of the cancellation.
• Goods will not be shipped until full payment including freight charges has been received, and the payment has been cleared by our bank.
• ICKE will always attempt to be as accurate as possible with pictures, descriptions and pricing of products. However, in the interests of product development some products may vary slightly from what is shown.
• ICKE does not warrant that a product is available or suitable for your needs. It is a customer’s sole responsibility to decide the suitability of a product for their purposes. By accessing this website, you agree that ICKE retains no liability for availability or suitability for your purposes.
• Goods will not be shipped until full payment including freight charges has been received and the payment has been cleared by our bank.
• ICKE requires 50% deposit if goods are not in stock and are to be specially ordered in.
• ICKE ONLY accept order cancellation for custom made or specially ordered goods if the items/ goods have not commenced manufacture. If the order is already under manufacture, it cannot be cancelled, and payment is required in full. Should the customer refuse to pay for the goods, any deposits paid will be forfeited as there is no return on custom made items.
• If any item is in stock, and purchaser wishes to cancel, at least 3 days notice must be given before shipping. Cancellation for orders will not be accepted on the day of shipping.
• If an item is received and is faulty in any way, other than from transport damage, purchaser should notify ICKE immediately by email listing your contact’s name, address, phone, invoice number and take photos to show details of the fault. Purchaser is responsible to check all items before signing for them.
• All goods return other than damaged goods as listed above, a refund will not be given. ICKE will only issue credit note for accepted goods returned. All order return requests must be sent via email within 2 days of delivery.
• All goods returned are subject to a minimum 30% restocking fee and will only be accepted if returned in original condition, in original packaging with all original instruction booklets, warranty cards and documents.
• Purchaser is responsible for returning shipping costs. The original shipping costs and original credit card fees will not be refunded.
• All goods are covered by manufactures standard warranty, which will differ depending on the type of product. Please note that not all equipment warranties onsite. If the item is tampered with or repaired by a 3^rd party without written permission from manufacture, the warranties can be voided.